Shipping
We currently don't offer shipping outside Qatar. However, if you're interested in our products, please reach out to us via WhatsApp at https://wa.me/97477032177 or email us at Support@a7active.com Glad you like our gears, help us grow 😉😘
We thrive to deliver your order in Qatar the soonest and within 1-3 business days.
Returns & Exchange
We hope you’ll love your order 🥹, you can return unused items with tags to us within 10 days of receipt for a full refund. Items must be unworn, unwashed, and in original condition. Simply contact us on WhatsApp https://wa.me/97477032177 or email us support@a7active.com to start a return, and our team will assist you.
We don't process direct exchanges at this time. To get a different size or color, simply return your item for a refund, then place a fresh order for what you need.
Ops🤭! If you've received an order containing a damaged, defective, or incorrect item please contact team on WhatsApp https://wa.me/97477032177 or email us support@a7active.com to resolve the issue.
Other
We only accept online payments through our online store or through an online link sent on WhatsApp. The cash on delivery (COD) option is not available.
Please reach out to our team on WhatsApp https://wa.me/97477032177 support@a7active.com and we'll make it right. If your order is shipped, unfortunately you can’t change it. If you ordered the wrong item, you can return it by contacting our team.
Oh 🥺 If your order is not shipped, it is possible to cancel your order. Simply contact our team on WhatsApp https://wa.me/97477032177 or email us support@a7active.com